Customer Service
Contact Us
We are here to help with product questions and orders placed through this catalog.
Product questions
For questions about a timepiece, use the request form shown with an available product. Include the product name or reference so the request can be reviewed accurately.
Order support
For help with an existing order, reply to the order confirmation or service message you received and include the order number. Do not send full card details or account passwords.
Response information
Response times may vary by request volume, weekends, and holidays. Keep your confirmation messages until delivery and any return or refund request is complete.