Store Policy
Shipping Policy
Shipping availability, cost, and estimated delivery depend on the destination and the items ordered.
Processing and delivery estimates
Orders are prepared after payment and order checks are completed. Estimates shown during checkout are not guarantees and may change because of weekends, holidays, carrier capacity, customs review, severe weather, or other events outside reasonable control.
Addresses and customs
Customers are responsible for providing a complete delivery address and responding to carrier requests. Import duties, taxes, or customs fees may be charged by the destination and remain the customer’s responsibility unless checkout states otherwise.
Tracking and delivery issues
When tracking is available, it is sent with the shipment notice. Carrier scans can take time to update. If a parcel is delayed, damaged, or marked delivered but cannot be located, contact customer service through the order confirmation and retain the packaging and delivery records.

